After you buy

Training and support

On-site training at your workshop is included with every SG letter printer*. After that, our London team answers on 0203 620 1605 or on WhatsApp (07970 907010), and spare parts are stocked locally, so a fault doesn't wait on overseas shipping.

— 01Training

On-site training, at your workshop.

Training is included with every machine*. No 3D modelling is needed: if your team can draw it in CorelDRAW, they can print it.

Where
At your workshop, in the UK
Cost
Included with every machine

The workflow, from file to print

  1. Design

    Your artwork in CorelDRAW, or a DXF from Illustrator. The same file you'd send to a fabricator.

  2. Slice

    INC turns the outline into a letter in one click.

  3. Check

    A 3D view of the letter before anything prints.

  4. Print

    Send it to the machine. It can run overnight, unattended.

— 02Support and spares

Help from London, not an ocean away.

Ring or WhatsApp our London team. Spare parts are stocked locally, so a fault doesn't wait on overseas shipping.

Spare parts
Stocked locally, in London

Tell us which machine you have and what it's doing. A photo or a short clip on WhatsApp helps.

— 04Delivery and the box

Delivery, and what's in the box.

We arrange delivery to your workshop in the UK.

In the box

  • The machine, with the bed size you choose
  • Maintenance tools
  • All essential parts and wiring
  • INC slicing software

Packed sizes are in each machine's specification. Not sure it will go through your door? Send us a photo and we'll check.

— 05Questions

Training and support questions

Is training included with an SG letter printer?

Yes. On-site training is included with every machine*: we visit your workshop in the UK and get your team up and running on the machine, from the CorelDRAW or DXF file to the print.

Do my staff need 3D design skills?

No. If you can draw it in CorelDRAW, you can print it: CDR or DXF in, one click in the INC software, no 3D modelling.

How do I get support if something goes wrong?

Ring our London team on 0203 620 1605 or on WhatsApp (07970 907010). Tell us which machine you have and what it's doing. Spare parts are stocked locally, so a fault doesn't wait on overseas shipping.

What warranty comes with the machine?

2-year warranty*. *Conditions apply, ask us for the terms. This does not affect your statutory rights.

What comes in the box, and is it delivered?

Every machine comes with its maintenance tools, all essential parts and wiring, and the INC slicing software. We arrange delivery to your workshop in the UK.

Talk to us

Need a hand with your printer?

Tell us which machine you have and what's happening, or book a demo if you're still choosing. We'll be in touch within 1 working day.

See one print.

What would you like?

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